Privacy Policy

Crescent Head Van Fitouts ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website or engage with our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and relevant New South Wales (NSW) legislation.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:
Personal Details: Name, contact information (e.g., email address, phone number), and postal address.
Business Information: Details related to your van fitout needs and preferences.
Usage Data: Information about your interactions with our website, including IP address, browser type, and cookies.
Payment Information: When required, payment details for processing transactions securely.

2. How We Collect Your Information

We collect personal information through:

Direct interactions: When you contact us, complete an inquiry form, or engage our services.
Automated technologies: Cookies and similar technologies that track your use of our website.

3. Use of Personal Information

We use your personal information for the following purposes:

Providing and managing our van fitout services.
Communicating with you about inquiries, updates, or promotions.
Processing payments and issuing invoices.
Improving our website’s functionality and user experience.
Complying with legal obligations.

4. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may disclose your information to:

Service providers and contractors who assist us in delivering our services (e.g., payment processors).
Regulatory or legal authorities as required by law.
Third parties with your explicit consent.

5. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Measures include:

Secure servers and encryption technologies.
Regular updates to our security practices.
Limiting access to personal information to authorized personnel only.

6. Your Rights and Choices

You have the right to:

Access the personal information we hold about you.
Request corrections to your personal information.
Opt-out of marketing communications.
Withdraw consent for data processing where applicable.

To exercise these rights, please contact us at crescentheadvanfitouts@gmail.com.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies may collect information about your preferences and device. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us:

Crescent Head Van Fitouts
Email: crescentheadvanfitouts@gmail.com

Effective Date: 27/01/2025